PS3 games warranty:

PS3 games are guaranteed for 3 days from the time of purchase. The warranty covers download failures.

Warranty does not cover: deletion of the game or the delivered user or re-entering the profile associated with the game, console does not have available space, console formatting, remaining in the account while the game is downloading, downloading the game via cell phone, error download code 80029564 (failure due to internet connection only covered for up to 3 days from the start of the download). Hard drive or console failure. Game can be downloaded only once and you must put all the items associated with the game in the download queue.

Warranty PS4 games:

1 year warranty, does not cover: deletion of the game or the user delivered, Changes in playstation policy, console does not have space available, console formatting, hard drive or console failure. Account takeover example change the account data (you will lose the game), Game can be downloaded only once and you must put all the items associated with the game in the download queue. game only for one console do not put it on another console, it is not guaranteed that the account is as primary or secondary on your console only access to the game is guaranteed this means that if you cannot play from your personal account you can play from the account delivered, access to the game is guaranteed.

Warranty XBOX ONE games:

1 year warranty, does not cover: failures of the console (hard drive, damaged console, etc.) changes in Microsoft policies, account appropriation, for example, changing account data (you will lose the game). Once the account is delivered, returns will not be accepted since the game is directly associated with the console and cannot be withdrawn. the accounts are in shared mode the same as on PS3 and PS4:

Returns or exchanges:

The website will proceed to refund the amount or change the order only if it has not yet been sent, once it has been sent or delivered, a refund cannot be requested, since the products are digital and intangible.

Money refunds will be made in case of payments by webpay or servipag 5 business days, by neighboring box or transfer 1 business day. No refunds will be made for non-satisfaction with the product (example: I did not like the product, it was not what I wanted, I did not use it or any similar reason such as "I bought it elsewhere" "delivery was delayed" etc) Refunds by webpay or sevipag will be made for the total purchase minus 8% for operating expenses corresponding to commissions for the collection service. the client must inform the bank account through our official channels.

Guarantee of prepaid codes:

All code is reviewed before delivery, therefore, all code is valid and no returns or exchanges are allowed.