The owner of this web site (https://xchange-game.com) is Combo Xchange Ltd whose address is
Combo Xchange Ltd
Room 310 Sun Kee Industrial Building
Kwai Ting Road
Kwai Chung N.T. Hong Kong.
(‘Game Xchange’/‘we’ /‘us’/‘our’).
Welcome to [Game Xchange] ("Website"). These Terms and Conditions of Use ("Terms") outline the rules and regulations for accessing and using our platform to buy, sell, and exchange products. For all purposes, the English version of the Terms shall be the original, binding instrument and understanding of the parties. In the event of any conflict between the English version of the Terms and any translation into any other language, the English version shall prevail and control.
1.1. By accessing or using the Website, you affirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under the age of 18, you have received permission from your parent or guardian before using the Site and Services. If you are accessing or using the Website on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.
1.2. [Game Xchange] allows third party sellers to list and sell their products on the Site and Services. Sellers' products will be made available for sale on all of our Sites and mobile applications. Buyers and sellers must create an account to purchase or sell items on the [Game Xchange]. Buyers and sellers can delete or deactivate their account by following the options available on our FAQ page.
1.3. [Game Xchange] allows the users to exchange their products with [Game Xchange] if there is stocks available in [Game Xchane]. So [Game Xchange] reserves the right to accept or reject the exchange requests from users. [Game Xchange] reserves the rights to define the exchange requirements and conditions, users should consider this before applying the exchange requests.
1.4. [Game Xchange] might provide historical pricing data to users, we do not set prices for the items. The Sellers set the prices.
1.5. Any products valuations displayed in [Game Xchange] are estimates only, we do not guarantee the products will sell.
1.6. Any violations of these terms may lead to suspension of a buyer or seller account and charging your payment method of costs incurring by the violation.
1.7 Our services are open to international users. [Game Xchange] may provide access to certain features and tools to international users, such as estimated local currency conversion and integrated international shipping, customs and tax tools. Users are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.
2.1. You may need to create a user account using email address and password to access certain features of the Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.2. You agree to provide accurate, current, and complete information when creating an account and to update such information to keep it accurate and current.
2.3. You must create an account and use a valid credit card or other payment method we provided to placing "Bid" for purchasing and "Ask" for selling. You agree that we may charge your credit card or other payment method for amounts you owe as described in these terms, as well as any costs or losses arising from your violation of the terms.
2.4. You may not transfer, assign or lend /borrow account to/from others.
3.1. The Website allows users to list, buy, sell, and exchange products. You agree to provide accurate and complete information when listing products.
3.2. You are solely responsible for the accuracy of product descriptions, pricing, and other relevant information when listing or purchasing products.
3.3. Users are encouraged to exercise caution and conduct due diligence before entering into any transactions.
You agree not to use the Website for any of the following activities:
4.1. Posting false, misleading, or fraudulent information.
4.2. Engaging in any unlawful, harmful, or abusive behavior.
4.3. Violating any intellectual property rights or infringing upon the rights of others.
4.4. Uploading or transmitting malicious code, viruses, or any other harmful software.
4.5. Attempting to gain unauthorized access to the Website or other users' accounts.
4.6. Market Manipulation.
4.7. Counterfeilts & fraudulent
4.8. Money Laundering with buy and sell products with abnormal prices and number of transactions with many dummny accounts believed to be suspicious.
[Game xchange] reserves the right to do any or all of the follwing actions.
(1)remove any or all of the user's listings from platform;
(2)cancel any or all of user's pending order;
(3)withhold any payment due to seller or stop the exchange deal;
(4)charge seller/swapper for costs, expenses and fees incurred by [Game xchange] due to seller's activities;
(5)ship the item back to seller at seller's cost including any shipping cost and admin fees;
(6)temporarily or permanently account suspension
5.1. Seller/Swapper: [Game xchange] require them to ship their products for visual inspection and authentication. [Game xchange] make sure the product is in good condition before sending to buyers/"exchange" users. If the product is not authentic or does not meet our condition standards, then we will notify the buyer and the seller that the item has not passed authentication and will issue a refund to the buyer. Additionally, [Game Xchange] has the right to reject any item for any reason, including but not limited to, authenticity, failure to meet our condition standards, or damage of the item.
5.2. [Game xchange] require seller/"exchange" user to ship their products within specific time period mentioned in the confirmation email after the "ask" was taken or "exchange" was approved. However, we cannot guarantee the specific delivery for buyers because we cannot control when the seller deliver their products. We would take 1-2 business days for authentication and ship to buyer once we received the products from seller.
5.3. If buyer cannot receive the products, buyer should report this to Game xchange within 2 days of the lastest estimated delivery date. [Game xchange] has the right, in our sole and absolute discretion to refuse to accept returns or other refunds and/or to charge restocking fees for returned or abandoned products. If a buyer or seller refuses to accept delivery of a package sent to his/her address on file, we will consider the property abandoned after thirty (30) days and may charge the buyer or seller with reasonable expenses incurred due to such refusal to accept delivery.
6.1. SELLER: When "Place Ask" is made by a seller through our platform to a specific item, the seller is making a binding offer to sell the item for the specified ASK price agreed by the buyer.
Once a buyer accepted the offered price, the seller are contractually and legally bound to deliver the exact item with that specified price. No cancellation is allowed once your Ask was taken.
Seller must ship the items with the carrier designated by Game xchange within the specified time period and provide the receipt to Game xchange for verification.
Shipping address is provided in the confirmation email. Seller is also obliagted to make sure their delivered item is accurate and in good condition.
Seller will receive payment from Game xchange once the items passed the authentication and qualification.
Professional sellers must comply with all laws and regulations applicable to the sale of their products on Game xchange.
Failure of taking the obligations by seller, Game xchange reserves the right to do the following actions,in its sole discretion:
(i)charge seller a minimum of 30 HKD or an amount up to 10% of transaction amount as admin fee;
(ii)remove any or all Asks of seller from platform;
(iii)cancel all pending orders for seller from platform;
(iv)withhold payment due to seller;
(v)charge seller for costs, expenses and fees incurred by Game xchange as a result of seller's activities including the replacement costs to buyer;
(vi)temporarily or permanently account suspension
6.2. BUYER: When "Place Bid" ia made by a buyer through our platform to a specific item. Once the Bid was taken by any seller, the buyer is obligated to pay for the item for the specified BID price agreed by the seller.
Buyer acknowledge that the payment of the ask price will be taken from the buyer's payment method immediately when the Bid was taken by seller.
In the "BUY NOW", it matches with the lowest ask placed by the seller immediately.
Buyer must provide the billing and shipping address for delivery of purchased item by you.
Transaction is completed when the item is delivered and authenticated, no cancellation and no refund will be accepted regardless of the current value/change of value of the item.
If there is any problem for the purchased item, please contact us with email: help@xchange-game.com within 3 days from the date of receiving the items. Items will not be eligible for return or exchange under any circumstance(including damage in transit).
If payment fails or is rejected due to any reason or failure to obligations of buyer, Game xchange reserves the right to do the following actions,in its sole discretion:
(i)charge buyer a minimum of 30 HKD or an amount up to 10% of transaction amount as admin fee;
(ii)remove any or all Bids of buyer from platform;
(iii)cancel all pending orders for buyer from platform;
(iv)withhold payment due to buyer;
(v)charge buyer for costs, expenses and fees incurred by Game xchange as a result of buyer's activities;
(vi)temporarily or permanently account suspension
6.3. Exchange Participant("Swapper"): When a "Step Charge" is accepted in the exchange application prcoess, the applicant is obligated to pay for this charge plus the other charges specified in the confirmation email.
The applicant is obligated to deliver the items in specified time period once the request was approved by Game xchange.
When Game xchange received the items, delivery will be made within 1-2 business days after the authentication and qualification of items.
Game xchange's address will be provided in the email confirmation and platform. The applicant is obligated to monitor the inventory and ensure all listings are accurate before delivering to Game xchange.
Failure of taking the obligations by the applicants, Game xchange reserves the right to do the following action, in its sole discretion:
(i)charge the applicant a minimum of 30 HKD or an amount up to 10% of transaction amount as admin fee;
(ii)remove any or all requests of exchange from applicants in platform;
(iii)cancel all pending orders for applicants for exchange from platform;
(iv)charge the applicant for costs, expenses and fees incurred by Game xchange as a result of applicants' activities;
(v)temporarily or permanently account suspension
Game xchange does not guarantee the bid/ask will be taken in the period of bid and ask placing in our platform. Any expired bid/ask will be taken away from platform and we is not repsonsible for any unsold items resulting from delayed listings.
Game xchange does not guarantee the time for the ask/bid to be taken after it is posted in our platform.
Users restricted to do the following:
7.1. Not to use our platform to solicit sales outside of Game xchange;
7.2. Not to contact any users of our platform;
7.3. Not to upload or transmit any message, information, data, text, software or images, or other content that is unlawful, immoral, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another's right of privacy or publicity;
7.4. Not to create a false/fake identity for the purpose of misleading others or impersonate any person or entity;
7.5. Not to upload or transmit any material that you do not have a right to reproduce, display or transmit under any law or under contractual or fiduciary relationships (such as nondisclosure agreements);
7.6. Not to use any of our platform features in a manner that adversely affects the availability of its resources to other users (e.g. flooding continuous posting of repetitive text);
7.7. Not to upload or transmit any unsolicited advertising, promotional materials;
7.8. Not to violate any applicable law;
7.9. Not to use Game xchange trademarks without our written permissions;
7.10. Not to upload or transmit any material that infringes any patent, trademark, service mark, trade secret, copyright of any other parties;
7.11. Not to use any robot, spider, scraper, or other automated means to access our Services;
7.12. Not to do anything else, in our sole discretion, determine to be misusing or otherwise negatively impacts our platform.
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in the Privacy Policy.
7.1. All content on the Website, including text, graphics, logos, and images, is the property of Game xchange or its licensors and is protected by applicable copyright and trademark laws.
7.2. You may not use, reproduce, modify, distribute, or create derivative works of the Website's content without prior written consent.
We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for any reason, including violation of these Terms.
To the extent permitted by law, [Game Xchange] shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or any products obtained through the Website.
[Game Xchange] reserves the right to update or modify these Terms at any time. We will notify users of any material changes to these Terms. Continued use of the Website after such changes constitutes your acceptance of the modified Terms. IF YOU DO NOT AGREE TO ANY OF THE CHANGES, YOU MUST CANCEL YOUR ACCOUNT AND NOT USE ANY PORTION OF THE SERVICES.
These Terms are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
Game xchange would make periodic maintenance and emergency maintenance from time to time. In the period of maintenance, all the services in platform becomes temporarily unavailable.
By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Use. If you have any questions or concerns, please contact us at [Contact Information].
Last updated: [Date]
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